Return退貨政策
<p><span style="font-weight:inherit;font-size:14.4px;line-height:inherit;font-family:'Crisp Graphik Regular', sans-serif;vertical-align:baseline;color:rgb(28,41,59);"><span class="csh-markdown csh-markdown-bold csh-font-sans-medium" style="font-style:inherit;font-variant:inherit;font-size:inherit;line-height:inherit;font-family:'Crisp Graphik Medium', sans-serif;vertical-align:baseline;font-weight:700;">商品鑑賞期</span></span></p><p><font color="#1c293b" face="Crisp Graphik Medium, sans-serif"><span style="font-size:14.4px;">根據消費者保護法之規定,我們提供您享有商品到貨的七日鑑賞期權益,是由消費者完成簽收取件的隔日開始算起至第7天止(如您的收件地址有管理員代收,則以代收的隔日起算喔,請留意送件通知),為七日鑑賞期限。提醒您!以下情況將無法為您辦理退貨,煩請留意以免影響您的退貨權益。</span></font></p><p><font color="#1c293b" face="Crisp Graphik Medium, sans-serif"><span style="font-size:14.4px;">(1).收貨拆封後,有使用狀況且外包裝破損時,請恕無法接受退貨喔。</span></font></p><p><font color="#1c293b" face="Crisp Graphik Medium, sans-serif"><span style="font-size:14.4px;">(2).非正常試用,已長時間使用、拆封飲用或食用。</span></font></p><p><font color="#1c293b" face="Crisp Graphik Medium, sans-serif"><span style="font-size:14.4px;">(3).基於食品安全衛生原則,一但拆封即無法退貨,但品質問題可退貨。</span></font></p><p><font color="#1c293b" face="Crisp Graphik Medium, sans-serif"><span style="font-size:14.4px;">(4).退回時,商品配件不全或吊牌已剪、或外包裝、附品不全(商品請務必退回所有包裝配件)。</span></font></p><p><font color="#1c293b" face="Crisp Graphik Medium, sans-serif"><span style="font-size:14.4px;">(5).已在商品上加工(請確實驗收商品後再進行加工)。</span></font></p><p><font color="#1c293b" face="Crisp Graphik Medium, sans-serif"><span style="font-size:14.4px;">(6).活動贈品未一併退回。</span></font></p><p><span style="line-height:inherit;vertical-align:baseline;"><font color="#1c293b" face="Crisp Graphik Medium, sans-serif"><span class="csh-markdown csh-markdown-bold csh-font-sans-medium" style="line-height:inherit;vertical-align:baseline;font-size:14.4px;"></span></font></span></p><p><font color="#1c293b" face="Crisp Graphik Medium, sans-serif"><span style="font-size:14.4px;">(7).超過七天鑑賞期。</span></font></p><p style="margin-bottom:0px;font-size:14.4px;line-height:inherit;font-family:'Crisp Graphik Regular', sans-serif;vertical-align:baseline;color:rgb(28,41,59);"><span style="font:inherit;vertical-align:baseline;">如有退貨需求,請於收到商品7天內聯絡客服人員,並提供「姓名」、「訂單編號」、「連絡電話」、「退貨商品名稱」、「退貨原因及照片」等資料,客服人員收到後將會協助您進行退換貨。</span></p><p style="margin-bottom:0px;font-size:14.4px;line-height:inherit;font-family:'Crisp Graphik Regular', sans-serif;vertical-align:baseline;color:rgb(28,41,59);"><br style="margin:0px;padding:0px;" /></p><p style="margin-bottom:0px;font-size:14.4px;line-height:inherit;font-family:'Crisp Graphik Regular', sans-serif;vertical-align:baseline;color:rgb(28,41,59);"><span style="font:inherit;vertical-align:baseline;">客服信箱:</span><span style="font-size:14.4px;">info@ksgreen.com.tw</span></p><p style="margin-bottom:0px;font-size:14.4px;line-height:inherit;font-family:'Crisp Graphik Regular', sans-serif;vertical-align:baseline;color:rgb(28,41,59);"><span style="font:inherit;vertical-align:baseline;">客服專線:</span><span style="font-size:14.4px;">0921-377135</span></p><p style="margin-bottom:0px;font-size:14.4px;line-height:inherit;font-family:'Crisp Graphik Regular', sans-serif;vertical-align:baseline;color:rgb(28,41,59);"><span style="font:inherit;vertical-align:baseline;">聯絡地址:彰化縣田尾鄉民生路一段259號</span></p><p style="margin-bottom:0px;font-size:14.4px;line-height:inherit;font-family:'Crisp Graphik Regular', sans-serif;vertical-align:baseline;color:rgb(28,41,59);"><span style="font:inherit;vertical-align:baseline;"><br /></span></p><p style="margin-bottom:0px;line-height:inherit;vertical-align:baseline;"><span style="line-height:inherit;vertical-align:baseline;"><font color="#1c293b" face="Crisp Graphik Medium, sans-serif"><span style="font-size:14.4px;"><b>退貨退款</b></span></font><br style="font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', 'Segoe UI', SegoeUI, 'Microsoft JhengHei', '微軟正黑體', 'Helvetica Neue', Helvetica, Arial, sans-serif;color:rgb(51,51,51);font-size:13px;" /></span></p><p style="margin-bottom:0px;line-height:inherit;vertical-align:baseline;"><font color="#1c293b" face="Crisp Graphik Medium, sans-serif"><span style="font-size:14.4px;">退貨包裏完成寄送後,約7-8個工作天完成退款作業。</span></font></p><p style="margin-bottom:0px;line-height:inherit;vertical-align:baseline;"><font color="#1c293b" face="Crisp Graphik Medium, sans-serif"><span style="font-size:14.4px;">若您是採信用卡結帳,因退刷至原信用卡帳戶中。</span></font></p><p style="margin-bottom:0px;line-height:inherit;vertical-align:baseline;"><font color="#1c293b" face="Crisp Graphik Medium, sans-serif"><span style="font-size:14.4px;">由於完成退刷後,銀行間的作業處理約需7~14天,也因個人信用卡的結帳週期不同而影響退刷款項完成時間(負項可能會列在下期的帳單上)。</span></font></p><p style="margin-bottom:0px;line-height:inherit;vertical-align:baseline;"><font color="#1c293b" face="Crisp Graphik Medium, sans-serif"><span style="line-height:inherit;vertical-align:baseline;font-size:14.4px;"></span></font></p><p style="margin-bottom:0px;line-height:inherit;vertical-align:baseline;"><font color="#1c293b" face="Crisp Graphik Medium, sans-serif"><span style="font-size:14.4px;">關於「店家已刷退後的作業時間」,可洽詢您的信用卡發卡行。</span></font></p>