<span><span>親愛的顧客，我們致力於提供您優質的農產品與有機豆漿飲品。為保障您的權益，請於購物前詳細閱讀以下退貨說明。</span></span><span><span>為加速處理流程，本網站僅提供退貨服務，不提供換貨。</span></span><span><span> 若您需要更換商品，請先辦理退貨後再重新下單。</span></span><span><span>一、冷藏食品退貨規範</span></span><span><span><span><span>適用商品：</span></span></span><span><span><span> 需冷藏之有機豆漿飲品等。</span></span></span></span><span><span><span><span>退貨條件：</span></span></span><span><span><span> 依據《消費者保護法》第19條第1項規定，</span></span></span><span><span><span>易於腐敗、保存期限較短或解約時即將逾期之生鮮食品，不適用七天鑑賞期之規定。</span></span></span></span><span><span><span>因此，冷藏商品一經出貨，除商品本身有瑕疵、變質或運送過程造成之損壞外，恕不接受個人因素（如：口味不合、訂錯商品）之退貨。</span></span></span><span><span><span>建議您收到商品後，請盡速檢查並依包裝指示妥善冷藏保存，以確保品質。</span></span></span><span><span>二、一般常溫商品（非生鮮/非冷藏）退貨規範</span></span><span><span><span><span>適用商品：</span></span></span><span><span><span> 常溫保存之農產加工品、乾貨等。</span></span></span></span><span><span><span><span>退貨條件：</span></span></span><span><span><span> 依《消費者保護法》規定，享有商品到貨次日起七天鑑賞期（含例假日）。</span></span></span><span><span><span>請注意，鑑賞期並非試用期。</span></span></span></span><span><span><span>退回之商品必須是全新狀態且包裝完整（包含商品本體、附件、內外包裝、贈品等），若有缺件、拆封使用或毀損，恕無法辦理退貨。</span></span></span><span><span>三、退貨申請流程與運費負擔</span></span><span><span>1.</span></span><span><span><span>瑕疵/不良品退貨：</span></span></span><span><span><span><span>若您收到商品時發現有破損、瑕疵或變質，請於收到商品後</span></span></span><span><span><span>24小時內</span></span></span><span><span><span>拍照存證，並立即透過客服專線或官方LINE與我們聯繫。</span></span></span></span><span><span><span>確認為商品瑕疵後，退回之運費將由我們全額負擔。</span></span></span><span><span>2.</span></span><span><span><span>非瑕疵品退貨（僅限一般常溫商品）：</span></span></span><span><span><span>若因個人因素需退貨，請於七天鑑賞期內提出申請。</span></span></span><span><span><span><span>此類退貨之</span></span></span><span><span><span>來回運費需由買方自行負擔</span></span></span><span><span><span>。</span></span></span></span><span><span>3.</span></span><span><span><span><span>線上申請方式：</span></span></span><span><span><span> 請登入「會員中心」「訂單查詢」，於該筆訂單點選「退貨申請」，我們將盡速安排物流單位與您聯繫收取退貨。</span></span></span></span>