Return退貨政策
<p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span style="font-family:'微軟正黑體', sans-serif;font-size:16pt;color:rgb(191,144,0);">退換貨之依現行法律規範<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span style="font-family:'微軟正黑體', sans-serif;">根據行政院消費者保護處「通訊交易解除權合理例外情事適用準則」，</span><span style="font-family:'微軟正黑體', sans-serif;">易於腐敗、保存期限較短或解約時即將逾期</span><span style="font-family:'微軟正黑體', sans-serif;">、依消費者要求所為之客製化給付等商品，經業者告知消費者將排除<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us">7</span>日解除權時，將不再適用消費者保護法（以下簡稱消保法）第<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us">19</span>條規定之<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us">7</span>日解除權。</span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span style="font-family:'微軟正黑體', sans-serif;font-size:16pt;color:rgb(191,144,0);">商品鑑賞期<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoListParagraph" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;margin-left:18pt;line-height:25px;letter-spacing:0.5px;text-indent:-18pt;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us"><font color="#000000"><span style="font-size:14px;">1.</span></font><span style="color:rgb(0,0,0);font-size:7pt;font-family:'Times New Roman';line-height:normal;"> </span><span style="font-family:'Times New Roman';line-height:normal;font-size:14px;"><font color="#c00000" size="5">食品</font></span></span><span style="color:rgb(0,0,0);font-size:14px;font-family:'微軟正黑體', sans-serif;">屬於私人消耗性產品，因衛生考量，且依據主管機關頒布之《通訊交易解除權合理例外情事適用準則》第<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us">2</span>條第一項：「易於腐敗、保存期限較短或解約時即將逾期」之商品，屬於消費者保護法第<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us">19</span>條第一項但書所稱合理例外情事，於</span><span style="color:rgb(5,5,5);font-family:'Segoe UI Historic', 'Segoe UI', Helvetica, Arial, sans-serif;font-size:inherit;font-weight:inherit;text-align:center;">菩提澄園庇護工場</span><span style="text-indent:-18pt;color:rgb(0,0,0);font-size:14px;font-family:'微軟正黑體', sans-serif;">所購買之食品皆</span><span style="text-indent:-18pt;color:rgb(192,0,0);font-size:16pt;font-family:'微軟正黑體', sans-serif;">不享有<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us">7</span>天鑑賞期</span><span style="text-indent:-18pt;color:rgb(0,0,0);font-size:14px;font-family:'微軟正黑體', sans-serif;">！除商品本身有瑕疵可退換貨外，購買後恕無法辦理退換貨。</span><span style="text-indent:-18pt;color:rgb(0,0,0);font-size:14px;font-family:'微軟正黑體', sans-serif;"> </span></p><p class="MsoListParagraph" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;margin-left:18pt;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;text-indent:-18pt;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us">2.<span style="font-family:'Times New Roman';font-size:7pt;line-height:normal;"> </span></span><span style="font-family:'微軟正黑體', sans-serif;">本商店產品經嚴格品質控管，請於有效期限內食用完畢。為維護食品的衛生安全，除食品本身有瑕疵可退貨外，經拆封、食用或消費者造成之外盒變形、失溫或保存不良導致變質，恕不接受退換貨。</span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us">3.</span><span style="font-family:'微軟正黑體', sans-serif;">為保障您的權益，請於收到物品後立即開啟檢視是否正確與完整，若有任何問題請立即與客服人員聯繫。若七日內無立即反應，恕不接受退換貨。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us">4.</span><span style="font-family:'微軟正黑體', sans-serif;">若產品因運送過程導致瑕疵，請直接向宅配人員反應、務必請拍照存證以保障自身權益，並請立即聯絡本公司客服人員。</span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us">5.</span><span style="font-family:'微軟正黑體', sans-serif;">網頁商品會因為使用不同的品牌螢幕以及解析度不同，造成圖片顏色呈現略有不同，請以實品顏色為主。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span style="font-family:'微軟正黑體', sans-serif;color:rgb(191,144,0);font-size:x-large;">退換貨<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us">Q&;;;A</span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;color:rgb(191,144,0);" xml:lang="en-us">Q</span><span style="font-family:'微軟正黑體', sans-serif;color:rgb(191,144,0);">：我買錯東西了！可以退換貨嗎？<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us">A</span><span style="font-family:'微軟正黑體', sans-serif;">：食品類符合「通訊交易解除權合理例外情事適用準則」第二條第一項<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us">(</span>易於腐敗、保存期限較短或解約時即將逾期之商品<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us">)</span>， 將排除<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us">7</span>日解除權時，不再適用消費者保護法（以下簡稱消保法）第<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us">19</span>條規定之<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us">7</span>日解除權。因此不受理商品退貨，請確認商品是您需要的商品再進行下單，訂購時請同意此條款後做訂購，除商品本身瑕疵或運送過程而造成的損毀，才可接受您的退貨申請。一經拆封、食用、失溫及保存不良等情形而導致商品變質，則無法處理您的退換貨申請，敬請見諒。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;color:rgb(191,144,0);" xml:lang="en-us">Q</span><span style="font-family:'微軟正黑體', sans-serif;color:rgb(191,144,0);">：如何辦理退貨？<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us">A</span><span style="font-family:'微軟正黑體', sans-serif;">：符合以下情形可申請退換貨<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us">1. </span><span style="font-family:'微軟正黑體', sans-serif;">因我司作業程序錯誤，而導致寄送的商品與訂購的商品不符。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us">2. </span><span style="font-family:'微軟正黑體', sans-serif;">商品有明顯瑕疵或已損壞。</span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;color:rgb(191,144,0);" xml:lang="en-us">Q</span><span style="font-family:'微軟正黑體', sans-serif;color:rgb(191,144,0);">：我收到的商品有瑕疵或破損要怎麼辦？<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us">A</span><span style="font-family:'微軟正黑體', sans-serif;">：若您收到商品後發現有損傷、撞傷，可能是因宅配過程中的碰撞或是擠壓。要麻煩您一經發現問題，請於收貨<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us">24</span>小時內拍照存證並立即來電告知，我們將請宅配公司前往收回，並且幫我們拍照保存（請清楚拍攝商品破損、有問題的地方至少<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us">2</span>～<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us">3</span>張），以便安排後續退換貨處理，我們會有專人為您服務。</span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;color:rgb(192,0,0);" xml:lang="en-us">*</span><span style="font-family:'微軟正黑體', sans-serif;color:rgb(192,0,0);">以下情況無法接受退換貨<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us">1. </span><span style="font-family:'微軟正黑體', sans-serif;">商品簽收超過七天。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us">2. </span><span style="font-family:'微軟正黑體', sans-serif;">人為因素而產生的破壞，如：變形、失溫、過期、保存不良造成變質。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us">3. </span><span style="font-family:'微軟正黑體', sans-serif;">惡意或大量退貨。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us">4. </span><span style="font-family:'微軟正黑體', sans-serif;">因個人因素而申請退貨、退費者，若下一次再訂購相同商品，則無法要求再次退貨、退費。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span style="font-family:'微軟正黑體', sans-serif;">電話</span><span lang="en-us" xml:lang="en-us">: 06-571-0010</span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span style="font-family:'微軟正黑體', sans-serif;">E-mail: </span><span style="color:rgb(34,34,34);font-family:'Google Sans', Roboto, RobotoDraft, Helvetica, Arial, sans-serif;">puti741852@gmail.com</span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif;margin-bottom:0px;line-height:25px;color:rgb(0,0,0);font-size:14px;letter-spacing:0.5px;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;" xml:lang="en-us">Facebook</span><span style="font-family:'微軟正黑體', sans-serif;">粉絲專頁：【</span><span style="color:rgb(5,5,5);font-family:'Segoe UI Historic', 'Segoe UI', Helvetica, Arial, sans-serif;font-size:inherit;font-weight:inherit;text-align:center;">澄食蔬園餐廳 -菩提澄園庇護工場</span><span style="font-family:'微軟正黑體', sans-serif;">】</span></p>
