Return退貨政策
<p style="line-height:1.56;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10.5pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">【退換貨申請說明】</span></p><p style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">➊ </span><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;"> 請於收到商品7天內透過官網、官方LINE ID：@320fvsxa 聯繫客服人員並提供訂單資訊。</span></p><p style="margin-bottom:0px;font-style:normal;line-height:normal;font-family:'PingFang TC';"><span></span></p><p style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;"> 上班時間：周一至周五10:30-17:30</span></p><p style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;"><br /></span></p><p style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">➋</span><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;"> 客服將與您確認退款及退回商品的方式，鑑賞期內退貨無須支付運費</span></p><p style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;"><span style="font-weight:normal;"></span></span></p><p style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;"> 若扣除退貨商品，訂單金額未達免運門檻，將收取該筆訂單的寄件運費</span></p><p style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="background-color:transparent;color:rgb(0,0,0);font-family:'Microsoft JhengHei';font-size:9pt;font-weight:700;white-space:pre-wrap;">（舉例宅配包裹：</span><span style="background-color:transparent;color:rgb(0,0,0);font-family:'Microsoft JhengHei';font-size:9pt;font-weight:700;white-space:pre-wrap;">訂單金額5500元-</span><span style="background-color:transparent;color:rgb(0,0,0);font-family:'Microsoft JhengHei';font-size:9pt;font-weight:700;white-space:pre-wrap;">退貨商品1000元＝</span><span style="background-color:transparent;color:rgb(0,0,0);font-family:'Microsoft JhengHei';font-size:9pt;font-weight:700;white-space:pre-wrap;">4500元，4500元未達免運資格（5000元）</span><span style="color:rgb(0,0,0);font-family:'Microsoft JhengHei';font-size:12px;font-weight:700;white-space:pre-wrap;">，故會收取180元運費，因此退款金額為1000-180＝820）</span></p><p style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="color:rgb(0,0,0);font-family:'Microsoft JhengHei';font-size:12px;font-weight:700;white-space:pre-wrap;"><br /></span></p><p style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">➌ </span><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">收到退貨商品後，客服人員會進行驗收，約2-3個工作天（不包含假日及例假日）</span></p><p style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><br /></p><p style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span></span></p><p style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">➍</span><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;"> 商品確認無誤後，會在3-7個工作天（不包含假日及例假日）進行退款，貨到付款之訂單將退款至您指定之銀行帳戶</span></p><p style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;"><br /></span></p><p style="line-height:1.56;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">請注意</span></p><p style="line-height:1.56;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">（1）超過7天鑑賞期，恕無法受理退貨。</span></p><p style="line-height:1.56;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">（2） 欲退貨訂單中任一商品若已有開封情形（如：商品外包裝已撕、開贈品盒已打開等），即無法辦理退貨。</span></p><p style="line-height:1.56;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">（3） 寄回商品若因未妥善包裝，導致產品損壞，恕無法辦理退貨及退款。</span></p><p style="line-height:1.56;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">（4） 若退貨商品與訂單明細有所出入，未將此筆訂單的所有商品（含贈品）等悉數寄回並妥善包裝，將影響您的退貨權益。</span></p><p style="line-height:1.56;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">（5） 提交退貨申請後的10個工作天內，如因填寫退貨資料未填寫清楚（姓名、訂單、原因、地址等），且持續無法聯絡到您，將取消您的申請。</span></p><p style="line-height:1.56;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">（6） 當我們已安排取件，但宅配人員到訪3次卻無法順利收回商品，將取消您的申請，敬請見諒。</span></p><p style="line-height:1.56;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><br /></p><p style="line-height:1.56;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">若您已詳開並確認同意以上事項，再請聯繫客服人員。</span></p><p style="line-height:1.56;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">收到申請後，我們將盡快為您處理退貨退款事宜。</span></p><p style="line-height:1.56;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">請留意！當您提交退換貨申請之後，即代表同意我們的退貨原則，並接受我們代為處理發票作廢及相閱的後續處理事宜。</span></p><p style="line-height:1.56;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">若有任何疑問，歡迎與我們聯繫 ，小幫手將盡速協助您！</span></p><p style="line-height:1.56;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><br /></p><p style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:'Microsoft JhengHei';color:#20124d;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;">本賣場得視業務需要及實際情形，增減、變更或終止相關服務之項目或內容。</span></p><p style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:9pt;font-family:'Microsoft JhengHei';color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;"><span style="font-weight:normal;"></span></span></p><p style="line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:'Microsoft JhengHei';color:#20124d;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;">相關購物折扣與優惠以成功付款之訂單為準，若延遲付款造成之訂單取消，需採用重新下單時之服務內容</span></p>
